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Free Service Pickup & Delivery in Hutchinson, MN
Pickup & Delivery · Hutchinson, MN
Free Service Pickup & Delivery in Hutchinson, MN
We come to your home or workplace, take your vehicle in for service, and bring it back — at no charge, for every make and model. No lead time needed: we keep drivers ready, so if you call this morning we can usually come today.
🚐 Free inside Hutchinson city limits · All makes & models
Ford Pickup & Delivery for Ford vehicles, and we extend the same service to everything else we work on.🚐 Free — No Extra Charge
📍 Inside Hutchinson City Limits
⚡ No Lead Time — Drivers Ready
🚗 All Makes & Models
🔑 Key Handoff or After-Hours Drop
🏆 Voted Best Auto Mechanic — Hutchinson
Quick Answer
Jay Malone Ford picks up your vehicle, services it, and returns it free of charge anywhere inside Hutchinson city limits — for all makes and models, not just Fords. There's no lead time required: we keep drivers on hand, so a call in the morning can usually be a same-day pickup. Your vehicle needs to be driveable, and you can hand the keys over in person or use our after-hours key drop — whatever fits your day. For Ford vehicles this is Ford Pickup & Delivery, Ford's complimentary program, and we extend the same service to every other make we service. Outside city limits we offer a free shuttle within the local Hutchinson area and 7:30am drop-off. Call (320) 587-4748 or schedule online.
How Pickup & Delivery Works
Four steps, and you never leave the house or the job site.
- 1
Tell us when and where
Call (320) 587-4748 or schedule online. Give us your address and a window that works. There's no advance notice required — we keep drivers ready.
- 2
We come get it
Someone from our service team or one of our drivers comes to your home, workplace, or farm. Hand off the keys, or leave them where we agreed.
- 3
We service it and call you
The same certified technicians do the work. You get a digital inspection report on your phone, and we call before doing anything beyond what you approved.
- 4
We bring it back
Serviced and returned to the same place we picked it up — or somewhere else if your day changed. Just tell us.
You Don't Have to Be Home
The most common question we get — and the answer is whatever works for you.
A lot of people assume pickup and delivery means taking time off to wait around for a driver. It doesn't. We'll work around your schedule three different ways, and none of them require you to be standing in the driveway.
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Key handoff in person
If you'd rather hand the keys over and ask a question while you're at it, that works. Tell us a window and we'll meet you at home or at work.
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Leave the keys for us
Working, in a meeting, out in the field? Leave the keys somewhere we agree on ahead of time and we'll take it from there. Just say where when you schedule.
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After-hours key drop
We have a key drop box for after hours, so the handoff doesn't have to happen between 7:30 and 5:30. Use it on either end of the job.
What Qualifies — and What Doesn't
Straight answers, so nobody finds out at the wrong moment.
Pickup & delivery covers
- All makes and models — you don't need to own a Ford
- Vehicles bought anywhere, not just from us
- Routine maintenance: oil changes, tire rotations, inspections
- Repairs you're paying for, from brakes to diagnostics
- Ford warranty work and open recalls
- Pickup from home, workplace, or farm inside city limits
Pickup & delivery doesn't cover
- A vehicle that won't start or can't be driven — that needs a tow or roadside event
- A vehicle with a flat tire
- A vehicle involved in a collision — that's a roadside or body shop situation
- Addresses outside Hutchinson city limits (see below for what we do instead)
- The parts and labor themselves — the pickup is free, the repair is quoted normally
If your vehicle won't start, call us anyway on (320) 587-4748 and say so on the phone. Pickup and delivery is for driveable vehicles, but we'd rather point you at the right solution than have you wait for a driver who can't help.
Where We Pick Up — and What We Do If You're Outside It
Most dealers won't tell you the boundary. Here's ours.
Free pickup and delivery is available inside Hutchinson city limits. That's the honest answer, and we'd rather state it than say "distance restrictions may apply" and let you find out when you call.
Not sure whether your address is inside city limits? Call (320) 587-4748 and read us the address. It takes about thirty seconds and we'll tell you straight away.
Outside city limits? You still have good options. We open at 7:30am — one of the earliest of any shop in Hutchinson — so an early drop-off works before most people start their day. And we run a free shuttle within the local Hutchinson area, so you're not stuck here waiting.
Drivers come to us from across McLeod, Meeker, Renville, Sibley, Carver, and Wright counties. If you're in one of these communities, the shuttle and the 7:30am drop-off are what we'd point you to:
- Hutchinson — free pickup & delivery
- Glencoe
- Litchfield
- Dassel
- Cokato
- Silver Lake
- Brownton
- Stewart
- Winsted
- Lester Prairie
- Hector
- Buffalo Lake
- Waconia
- Watertown
- Kimball
- Annandale
- Howard Lake
- New Ulm
- Willmar
- Buffalo
Who's Actually Coming to Get Your Vehicle
A fair question, and one worth answering plainly.
It's our own people — someone from the service team or one of our drivers. Not a third-party courier, not a contractor we've never met. The same operation that services your vehicle is the one that picks it up, which means whoever takes your keys can answer a question about what you brought it in for.
Brady Forst runs our service department, and his team is who you'll be dealing with from the phone call through the return. We're family-owned — Jay, Jake, and Jordan Malone — and we've been doing this in Hutchinson since 2005. Your vehicle isn't leaving the family's hands.
If it matters to you who's driving, ask when you schedule. We'll tell you.
When Pickup & Delivery Actually Saves the Day
The situations our customers use it for most.
Mid-season on the farm. Planting or harvest doesn't pause because a pickup needs an oil change. We'll come get it while you keep working.
One vehicle, one household. If losing your vehicle for a day means someone can't get to work or school, pickup and delivery removes the problem entirely — nobody has to arrange a ride.
A battery or brakes you don't trust. If the vehicle still drives but you'd rather not be the one driving it, this is the right answer. Call and say that's the situation.
Before the first hard freeze. Late September through October is the window for battery tests, tires, and coolant. Pickup means winter prep costs you nothing but a phone call.
A workday you can't interrupt. Leave the keys, keep working, get the vehicle back serviced. That's the whole idea.
Frequently Asked Questions — Pickup & Delivery in Hutchinson, MN
Everything people ask before they book it for the first time.
Is pickup and delivery really free at Jay Malone Ford?
Yes. There is no charge for the pickup or the delivery itself, inside Hutchinson city limits. What you pay for is the service — the parts and labor are quoted normally, and you approve the work before it happens. For Ford vehicles this is Ford Pickup & Delivery, Ford's complimentary program, and we extend the same service to every other make we work on.
Do I need to own a Ford to get free pickup and delivery?
No. We pick up and deliver for all makes and models — Chevrolet, GMC, Toyota, Honda, Subaru, Nissan, Hyundai, Kia, whatever you drive. You also don't need to have bought the vehicle from us. If you live inside Hutchinson city limits, the service is available to you.
Where is free pickup and delivery available?
Inside Hutchinson city limits. If you're not sure whether your address qualifies, call (320) 587-4748 and read us the address — we'll confirm in about thirty seconds. Outside city limits we offer a free shuttle within the local Hutchinson area and a 7:30am drop-off, which covers most drivers coming in from surrounding towns.
How much notice do you need to schedule a pickup?
None in particular. We keep drivers ready, so a call in the morning can usually be a same-day pickup. Obviously the earlier you call the more flexibility we have on timing, but you don't need to book days ahead the way you would at most shops. Call (320) 587-4748 and we'll tell you what today looks like.
Do I have to be home when you pick up my vehicle?
No, and most people aren't. You can hand the keys over in person if you'd rather, but you can also leave them somewhere we agree on ahead of time, or use our after-hours key drop. Tell us which you'd prefer when you schedule and we'll work around your day rather than the other way round.
Can I leave my keys if I'm at work?
Yes. Plenty of our pickups happen from workplaces with the keys left somewhere agreed in advance — with a receptionist, in a specific spot, however you want to handle it. We also have an after-hours key drop at the dealership if the timing works better on your end.
Who actually picks up my vehicle?
Someone from our own service team or one of our drivers — not a third-party courier or an outside contractor. The same operation that services your vehicle is the one collecting it, so whoever takes your keys can actually answer a question about the work. If you want to know who's coming, ask when you schedule.
Can you pick up my vehicle if it won't start?
No — pickup and delivery is for driveable vehicles. A vehicle that won't start, has a flat tire, or has been in a collision isn't eligible and needs a roadside or tow event instead. Call (320) 587-4748 anyway and tell us the situation; we'd rather point you at the right solution than send a driver who can't help.
What kinds of service can I use pickup and delivery for?
Routine maintenance and repairs both — oil changes, tire rotations, brake work, batteries, diagnostics, alignments, and larger repairs. Ford warranty work and open recalls are eligible too. If you're not sure whether what you need qualifies, ask when you call; the answer is usually yes.
Can I use pickup and delivery for warranty or recall work?
Yes. Both warranty repairs and customer-pay repairs are eligible. Recall work is performed at no cost to you regardless, and we'll check your VIN for open recalls at no charge while the vehicle is here — worth doing even if that's not why you brought it in.
What if I live outside Hutchinson city limits?
Free pickup and delivery is limited to inside city limits, but two things usually solve it. We open at 7:30am, earlier than most shops in Hutchinson, so a before-work drop-off is realistic. And we run a free shuttle within the local Hutchinson area, so you're not stuck waiting here. Call (320) 587-4748 and we'll work out what fits.
How long will you have my vehicle?
It depends on the work. An oil change with a tire rotation is usually about an hour once it's in the shop; brake service runs one to two hours; diagnostics and larger repairs can take longer, occasionally into a second day if a part has to come in. We'll give you a realistic estimate when you schedule and keep you updated if anything changes.
Will you tell me what my vehicle needs before doing the work?
Always. You approve an estimate before we start, and if we find something else we call or text you with the recommendation and a price before proceeding. You also get a digital inspection report on your phone with each item marked green, yellow, or red — and we'll tell you what can safely wait until next visit.
Can I get a loaner vehicle instead of pickup and delivery?
Loaner availability depends on the repair and what's on the lot that day, so we can't promise one in advance — ask when you schedule and we'll tell you straight. For most situations pickup and delivery is actually the simpler option, since you never have to come here at all.
Can you deliver my vehicle somewhere other than where you picked it up?
Yes, within Hutchinson city limits. If your day changes and you'd rather have it dropped at work instead of home, just tell us — a location change is no trouble as long as both ends are inside the boundary.
Is the Jay Malone Ford service department open on Saturday?
No. Service and parts are open Monday through Thursday 7:30am–5:30pm and Friday 7:30am–5:00pm, and closed Saturday and Sunday. Pickup and delivery runs during those hours — though the after-hours key drop means the handoff itself doesn't have to.
Is there a limit on how often I can use pickup and delivery?
We don't impose a per-customer limit. Availability on any given day depends on how many pickups are already scheduled and where they are, which is another reason calling earlier gives us more room. In practice, if you're inside city limits and your vehicle is driveable, we'll come get it.
Book a Pickup — We Can Usually Come Today
Free inside Hutchinson city limits, for every make and model. No lead time needed. Hand off the keys or leave them — whatever works.
Service HoursMon–Thu: 7:30am–5:30pm
Fri: 7:30am–5:00pm
Closed Sat & Sun
Fri: 7:30am–5:00pm
Closed Sat & Sun
Location1165 Hwy 7 West
Hutchinson, MN 55350
Hutchinson, MN 55350
Phone(320) 587-4748
All makes & models welcome
All makes & models welcome
Jay Malone Ford · 1165 Highway 7 West, Hutchinson, MN 55350 · (320) 587-4748 · Mon–Thu 7:30am–5:30pm · Fri 7:30am–5pm · Closed Saturday & Sunday · Free Pickup & Delivery Inside Hutchinson City Limits · All Makes & Models · Voted Best Auto Mechanic in Hutchinson
Pickup and delivery information reviewed and updated September 2026. Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria; it does not include parts or repair charges, and cannot be combined with Roadside Assistance. Call (320) 587-4748 to confirm current availability for your address.